Citizen’s Advice help over 900 people in Shropshire every month. Here’s a few ways they could help you:
1. Universal Credit: Applying to Universal Credit can be a complicated process, it’s worth getting help because you could miss out on money if you make a mistake. As well as having lots of information online for whichever stage you’re at with your Universal Credit claim – Citizen's Advice also have a team of dedicated advisors to help you.
You can call them on 0800 144 8 444 Monday – Friday, 8AM – 6pm OR chat to an advisor online here.
2. Debt: They have lots of advice online for dealing with all different kinds of debt. This can help you establish which debts to pay first, whether you need to pay a debt and setting up a payment plan. There are also a number of different letter templates which you can use to contact non-priority creditors – this includes credit card payments and overdrafts – to explain your situation and offer a repayment plan.
They also have an online budgeting tool takes an in depth look at your finances and helps you establish what you’re earning and spending and where you might be able to cut costs. This is particularly useful for handling debts and establishing what benefits you might be able to get.
Ring 03444 99 11 00 10 till 4pm Monday to Friday if you need to talk to an adviser about any issues to do with money.
3. Housing: Whether you’re renting privately, from the Council, currently without a home or own your own – CA's website is full of information on your rights whatever your situation. Due to Covid, court action for housing repossessions is currently on hold but will resume again on the 31st of October. Citizen’s Advice wants to make sure anyone at risk of eviction in Shropshire has the correct information before their court date, if this is you contact them ASAP.
Call them on 03444 99 11 00 10am til 4pm Monday to Friday.
Citizen’s Advice help millions of people across the UK every year with their free, impartial advice on a huge range of different issues:
· Family and relationships
· Consumer rights
· The legal system
If you look through their website it’s packed with straightforward information on your rights, simple explanations of laws or government processes and how to deal with many different problems.
If you don’t find what you’re looking for or need more personal, urgent help, you can call them and get confidential advice from a trained advisor.