Support to keep your home warm and comfortable

Whilst this lovely summer weather means many of us tend to forget about energy/heating, it is a sensible time to plan ahead for next winter. We know that for some Shropshire residents the prospect of another winter in a cold home is very daunting and many others are facing financial difficulties exacerbated by the pandemic. Keep Shropshire Warm encourage anyone who needs help with a cold home, high energy costs, fuel debts or general energy concerns to get in touch.





Keep Shropshire Warm is an energy advice partnership between Marches Energy Agency (MEA) and Shropshire Council. They accept referrals on behalf of residents from friends, family, and professionals – or residents can contact them directly. They can help with:


  • keeping warm at home

  • heating & hot water

  • insulation & heating grants

  • pre-payment meters

  • energy bills, tariffs & suppliers


Advice is given over the phone by trained charity staff. For those who need it, there is the option of a follow up home visit or ongoing casework support.


Below are details of specific funds and projects which are available now:


Billing, tariffs and income maximisation


Keep Shropshire Warm can help with:

  • general energy billing and fuel debt concerns

  • switching energy tariffs to save money

  • registering residents on the Priority Services Register, so they are prioritised in the event of a power cut

  • applications for the Warm Home Discount scheme in autumn, for eligible residents to obtain a £140 energy bill discount

  • referrals for benefits checks with Age UK and Citizens Advice, to help residents access more energy grants and gain help with their bills.


Fuel Debt Fund

Until the end of June Keep Shropshire Warm have funding to support householders facing hardship due to energy debts. They can pay off debts of up to £750 per household for those who:

  • have been impacted in some way by the pandemic

  • are unable to pay down the debts themselves

  • are on a low income and vulnerable to fuel poverty.

For most householders they would prefer a referral from a trusted partner, however, householders can self-refer by calling or emailing their advice line. If you are unsure about the qualifying criteria, please just get in touch with them.


Heating, Insulation and Energy Efficiency


Warm Homes Fund Funding

Funding is available to Shropshire residents to install first time central heating to vulnerable and low-income households. If homes are within reach of existing gas mains, there is support to help connect to the gas and then install a gas central heating system. Funding is available for homeowners and private tenants / landlords, with landlords making a modest contribution.

Householders can qualify if:

  • they receive certain benefits

  • they are on a low income and there is a vulnerability to the cold at home (e.g. due to old age, young children, existing health conditions or disability)

  • they are on a low income and live in an inefficient (high energy cost) property.


Shropshire nurse Claire recently benefited from the scheme, for further details click the link: https://t.co/TrKDvtT82A?amp=1


Local Authority Delivery (LAD) Grants

There is funding available for eligible households for measures including off-gas/low carbon central heating (heat pumps and high heat retention storage heaters); solid wall insulation (internal and external); glazing upgrades (single to double glazing); and energy efficient doors. The funding is available for homeowners and private tenants / landlords. Landlords would be expected to make a contribution.


Householders can qualify if:

  • their property EPC rating is E, F or G (if it is D, it may be considered on a case-by-case basis)

  • they receive certain benefits

  • they are on a low income and there is a vulnerability to the cold at home (e.g. due to old age, young children, existing health conditions or disability)

  • they are on a low income and live in an inefficient (high energy cost) property.


Health


Healthy Homes Shropshire

If you live in a cold home and are known to the healthcare system MEA may be able to offer support over the phone, via a home visit or over the internet such as zoom/ facetime. They may also talk to your healthcare professional to understand how best to help.

Beneficiaries include:

  • those with a low income or who are on benefits or in debt

  • residents suffering from economic, social and health impacts of Covid-19

  • residents in homes with high energy costs due to factors such as solid walls, expensive heating fuels or being off the mains gas network

  • those with disabilities or with medical conditions made worse by cold and damp homes

  • residents affected by life events such as redundancy, childbirth, bereavement, relationship break-up

  • households with elderly residents or children under 5, lone parents

  • those who are socially isolated, or perhaps excluded from services due to lack of digital access

  • homeowners, private tenants and social housing tenants.