Household Bills

I need help with...

 
Council tax reduction scheme

If you are struggling to pay your council tax - don't ignore it! 

There is help available

 

It's well worth getting in touch with Shropshire Council ASAP as they may be able to support you via a discretionary housing payment. 

Visit their website 

or call 0345 6789002 or e-mail benefits@shropshire.gov.ukcouncil.tax@shropshire.gov.uk

ENERGY BILLS

Many households in Shropshire struggle to keep their houses warm. Older houses may be poorly insulated, and if you have an old boiler it can be expensive to run. If you live in a rural area then filling the oil tank can be a huge expense. If you would like some advice then the local organisations below may be able to help. 

 

If you are struggling to pay your energy bills then follow this advice from Citizens Advice 

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Big Energy Saving Network

Provide advice on:

  • Comparing tariffs to save money and finding the best deal
  • Advice on switching providers
  • Warm Home Discount scheme
  • Accessing Priority Services Register
  • The Green Homes Grant

01743 342167

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Keep Shropshire Warm

Free impartial energy advice and grants working with Shropshire Council. 

  • Grants for boilers & insulation 

  • Energy bills or fuel debt

  • Changing your energy tariff

  • Accessing eligibility to discounts and benefits

  • Energy saving tips

 0800 1123 743

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Oil Buying Scheme

Membership scheme which saves households money on their oil costs

A monthly bulk order of oil for Shropshire enables households to get the best price

 01743 342167 

 
CAN YOU GET HELP WITH YOUR ENERGY BILLS?
If you are on a low income or receive certain benefits you might be able to get some help with your energy bills.
Grants to help pay off your energy debts

If you’re in debt to your energy supplier, you might be able to get a grant from a charitable trust to help pay it off.

 

Warm Home Discount Scheme

You might be able to get £140 off your electricity bill under the Warm Home Discount Scheme if you’re getting the guarantee credit part of Pension Credit or on a low income. Check with your supplier to see if they offer the Warm Home Discount - not all suppliers are part of the scheme.

Find out more on gov.uk

 

The Winter Fuel Payment

If you have reached State Pension age, you could get between £100 and £300 to help you pay your heating bills. You usually get a Winter Fuel Payment automatically if you are eligible and you get the State Pension or another social security benefit. 

Find out how to claim on gov.uk

 

The Cold Weather Payment

Cold Weather Payments are one-off payments to help you pay for extra heating costs when it’s very cold. You’ll get £25 for each 7 day period of very cold weather between 1 November and 31 March. You may get a Cold Weather Payment if you’re getting certain benefits.

Find out how to claim on gov.uk

 
WATER BILLS
Severn Trent Big Difference Scheme

Open to all customers of Severn Trent who are finding it difficult to pay their bill Depending on circumstances customers can receive a reduction of 10-90%.

Eligibility is based on assessment of income and expenditure.

Find out more

 
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